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CustomerCare Print & Mail™ and CustomerCare CAS™ are two simple, low-cost, integrated solutions for delivering coupons to consumers that contact you.
Any of our Bricks™ coupon promotions can be Print & Mail-enabled. If a consumer has trouble printing a coupon, they can elect to receive the coupon by mail. They receive the best consumer experience, while you get the same level of purchase behavior tracking and data analysis as you would from customers who are able to print their own coupons.
CustomerCare CAS allows your Consumer Affairs department to deliver immediately a company communication and coupon to your customers-providing true customer care and instant satisfaction, at a fraction of the cost of traditional manual procedures. Your call center staff uses a web-based interface to send a message and coupon to consumers via email or postal mail. You even have the option to send us consumer names and addresses in a batch and have our automated system load the data, create the coupons, and mail them directly to your customers.
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