Coupons, Inc. - Privacy Policy

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Coupons, Inc. Privacy Policy
Coupons, Inc. recognizes the importance of protecting the privacy of all information provided to us and to our clients through the use of our services and related websites. We created the following policy guidelines with a fundamental respect for your right to privacy to guide our relationship with our users and consumers who use any of the websites, co-branded Microsites, services, or applications owned or provided by Coupons, Inc. (the "Sites") (collectively or individually, "Consumers").

This Privacy Policy is incorporated into and is subject to the Coupons, Inc. End User License Agreement, which is applicable to those Consumers who download the Coupons toolbar (“CouponBar”) and Coupon Printer applications. Instructions on uninstalling these programs are available here.

1. The Information Coupons, Inc. Collects
Coupons, Inc. may collect information before or after you print a coupon, if you have trouble printing a coupon and contact customer service for support, to fulfill your requests to participate in certain offers and promotions, if you choose to tell a friend about our service, as an affiliate of a Microsite Network, and when you download and install our coupon printing software or toolbar (ActiveX based or Internet Plug-in) on your computer. The Coupons, Inc. software and toolbar only collect information about what coupons have been printed and redeemed from your computer.

Consumer Provided Information: When you visit the Sites, you may provide to Coupons, Inc. what is generally called "personally identifiable" information (such as your name, email address, postal mailing address, and home/mobile telephone number, etc.) if you print a coupon from or otherwise participate in activities offered on the Sites. In addition, you may have the option of providing us with certain demographic information about yourself (such as age, gender, household compensation, interests, zip code, and state).
"Cookies" Information: When you visit the Sites, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer. Coupons, Inc. uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Sites. These persistent cookies can be removed, but each web browser is a little different. So, please review your browser "Help" file to learn the correct way to modify your cookies setup. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
"Automatically Collected" Information: When you use the Sites or open one of our HTML emails, we automatically record certain data using technology, including "clear gifs" or "web beacons," cookies (discussed above), IP addresses, unique "device IDs" (similar to IP addresses), and log files. "Automatically collected" data includes coupon printing and redemption activity, web browser type, the website that referred you to us, the web pages you viewed on the Sites, and the dates and times that you visited the Sites.
"Tell-A-Friend" Information: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Coupons, Inc. does not store this information.
Client Provided Information: When Coupons, Inc. manages coupon promotions for a "Client" (a company or organization to which Coupons, Inc. provides business services), a unique identifier is shared with Coupons, Inc. in order to process the coupon printing and redemption activity on behalf of that Client. Coupons, Inc. does not receive any personally identifiable information from these unique identifiers, which are used solely to process the coupon promotion activity.

2. The Way Coupons, Inc. Uses Information

Coupons, Inc. uses the information that we collect to operate, maintain, and provide to you all of the coupons and promotional offerings found on the Sites and for other non-marketing or administrative purposes such as notifying you of major service updates or for customer service purposes.
Coupons, Inc. uses all of the information that we collect from our Consumers to understand the usage trends and preferences, to improve the way the Sites work and look, to improve our marketing and promotional efforts, and to create new features and functionality.
Coupons, Inc. uses "automatically collected" data to (a) process and record coupon printing and redemption activity; (b) store information so that you will not have to re-enter it during your visit or the next time you use the Sites; (c) provide custom, personalized coupon promotions, advertisements, content, and information; (d) monitor the effectiveness of marketing campaigns; and (e) monitor aggregate usage metrics such as total number of visitors and pages viewed.
Coupons, Inc. will not use your email address or other personally identifiable information that you provide directly to us to send promotional or marketing messages without your consent except as part of a specific program or feature for which you will have the ability to opt-out. For example, when you provide us with your email address, to receive coupon offers from our Digital FSI network, we will send you a weekly email to tell you about coupons currently available in our network. You may stop receiving those emails by changing your preferences in the Edit Profile screen of the Digital FSI.

3. When Coupons, Inc. Discloses Information

Coupons, Inc. discloses "automatically collected" data (such as coupon print and redeem activity) to its Clients and third-party ad servers and advertisers. These third parties may match this data with information that they have previously collected about you under their own privacy policies, which you should consult on a regular basis.
Coupons, Inc. discloses both "personally identifiable" and "automatically collected" information to our clients, affiliated companies, or other businesses or persons to process such information on our behalf, to provide website maintenance and security, to enable Coupons, Inc. to fulfill coupon requests, to offer certain features on the Sites, to assist us in improving the way the Sites work and look, and to create new features. We require that these parties agree to process such information in compliance with our Privacy Policy. We use reasonable efforts to limit their use of such information, and we require these parties to use any other appropriate confidentiality and security measures.
We do not share "personally identifiable" information with other third-party organizations for their marketing or promotional uses without your consent except as part of a specific program or feature for which you will have the ability to opt-out. For example, we offer coupons on our network that require you fill out an advertiser survey in order to receive the coupon. This data is provided to the advertiser and you will always have the option to say “No Thanks” and return to selecting other coupons.
We may disclose Customer information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws or respond to a court order, judicial or other government subpoena, or warrant.
We also reserve the right to disclose Customer information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect Clients from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Sites; and to protect against fraudulent uses, the rights, property, or personal safety of Coupons, Inc., our Clients, or others.

4. Your Choices
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you registered for a Digital FSI coupon site but do not wish to receive any additional marketing material from us, you can indicate your preference on our Edit Profile page.

If you no longer wish to receive our weekly coupon email alerts and promotional communications, you may opt-out of receiving them by following the instructions included in each email or communication, or you may contact us at 650.605.4600 or the postal address at the bottom of this Policy to opt-out.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

In some cases if you decline to share personal information on the Sites Coupons, Inc. will not be able to provide certain services to you on the Sites. You may update, correct, or delete your personal information and preferences at any time by going to the edit profile section of the website from which you are printing or redeeming coupons.

To protect your privacy and security, we take reasonable steps to verify your identity before granting access to personal information or before making corrections. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.

5. Third-Party Advertisers, Links to Other Sites
Third-party ad servers or ad networks may serve advertisements within the Sites. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Sites. These ad servers automatically receive your IP address when this happens, and they may also use other technologies (such as cookies, javascript, or web beacons) to measure the effectiveness of their advertisements and to personalize their advertising content.

If an advertiser asks Coupons, Inc. to show an advertisement to a certain audience (for example, men ages 18-24) or audience segment (for example, men ages 18-24 who have printed and redeemed certain categories of coupons) and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they were trying to reach. In addition, these ad servers may match your coupon-redeeming activity information with data that they have previously collected pertaining to you under their own privacy policies, which you should consult on a regular basis.

Coupons, Inc. may provide links in the Sites or in the CouponBar to other sites where personal information is collected by third parties. For example, many of the links within the CouponBar direct you to product sites where coupons are available to those who provide personal information. This information is not shared with Coupons, Inc. unless notice of such sharing is expressly provided to you and you give permission to share it.

Coupons, Inc.'s Privacy Policy does not apply to, and we cannot control the activities of, such other advertisers or websites.

6. Our Commitment to Data Security
Coupons, Inc. uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO COUPONS, INC., AND YOU DO SO AT YOUR OWN RISK. Once we receive your transmission of information, Coupons, Inc. makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

7. Our Commitment To Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, Coupons, Inc. does not knowingly collect or maintain information from persons under 13 years of age, and no part of the Coupons, Inc. Sites are structured to attract anyone under 13. If you are under 13 years of age, then please do not use or access the Sites at any time or in any manner. If Coupons, Inc. learns that personally identifiable information of persons under 13 years of age has been collected on the Sites without verified parental consent, then Coupons, Inc. will take the appropriate steps to delete this information.

8. TRUSTe Privacy Program
Coupons, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the sites www.coupons.com, b.coupons.com, bricks.coupons.com, microsite.coupons.com, and print.coupons.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact the company President at
     President—Privacy
     Coupons, Inc.
     400 Logue Ave.
     Mountain View, CA 94043
If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

9. BBB OnLine Privacy Program
Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Privacy Program we have made a commitment to meet the program's strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbbonline.org. All BBBOnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp.

10. Special Note to International Users
The Sites are hosted in the United States and are intended for and directed to users in the United States. If you are a Customer accessing the Sites from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Sites, which are governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer.

11. In the Event of Merger or Sale
In the event that Coupons, Inc. is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Consumers as part of such merger, acquisition, sale, or other change of control.

12. Changes and Updates to this Privacy Policy
This Privacy Policy may be revised periodically, and this will be reflected by the "last modified" notice below. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received that personal information. YOUR CONTINUED USE OF THE SITES CONSTITUTES YOUR AGREEMENT TO THIS PRIVACY POLICY AND ANY FUTURE REVISIONS.

13. Effective Date, Date Last Modified
This Privacy Policy is effective as of October 20, 2006.
This Privacy Policy was last modified on January 17, 2007.

14. Coupons, Inc. Contact Information
Please contact Coupons, Inc. with any questions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, or your consent choices at privacy@coupons.com, or by mail at:
     Coupons, Inc.
     400 Logue Ave.
     Mountain View, CA 94043
We will respond to your inquiry within 30 days of its receipt.

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