Privacy Policy

Our current Privacy Policy is below. On November 3, 2014, we will be updating this policy. Please review the updated Privacy Policy. By continuing to use our Sites on or after November 3, 2014, you are agreeing to the updated Privacy Policy .


This is our Privacy Policy, and it was last modified on September 17, 2014 to add new Sites under Scope.
1. Our Privacy Policy
We recognize the importance of protecting the privacy of the personally identifiable information you provide to us and to our clients, advertisers, service providers and other affiliates (collectively “Affiliates”) in connection with your use of the websites, services, products, promotions, mobile applications, and software applications owned, managed or provided to you by us or on behalf of us (collectively, the “Sites”).Coupons.com Incorporated created this privacy policy (“Privacy Policy”) to help you understand what information we collect (whether personally identifiable or not), how we collect it, how we use it, how we share it, how we protect it, and how you can control it.
2. Scope

This privacy policy applies to the following Sites:a. Websites:

b. Products and Services:

  • GroceryIQ® App
  • Coupons.com App
  • Brandcaster (brandcaster.coupons.com)

Our Sites may also include links to third-party websites, products and services.  This Privacy Policy only applies to our collection and use of your information within our Sites.  Any linked websites, products and services of third parties, and their collection and use of your information, are governed by the privacy policies of the respective third parties.  We encourage you to learn about the privacy practices of those third parties.

3. Updates
We will continue to update this Privacy Policy if we change our procedures for handling relevant information, and we will indicate the date when the Privacy Policy was last updated.  If we make any material changes, we will provide notice on the Sites prior to the change becoming effective.  Our most recent Privacy Policy will continue to be available to you on our website.
4. Types of Information
In connection with your visits or other use of our Sites, we may collect data that does not personally identify you.  If you choose to participate in certain activities offered on the Sites (such as surveys and grocery list building and sharing, registering a loyalty or payment card, or posting user-generated content), we may ask you to provide us with what is generally called “personally identifiable” information (such as your name, email address, postal mailing address, home/mobile telephone number, payment card information, etc.).  In addition, you may have the option of providing us with certain demographic information about yourself or your household (such as age, gender, household income, interests, zip code, and state).  There may be other occasions not specifically identified in this Privacy Policy when we may ask you to provide us with personally identifiable information.  However, it will always be your decision whether to provide us with your personally identifiable information. In some cases, if you decline to share such information with us, then we may not be able to provide you with certain services.
a. How We May Collect Information

There are different ways in which we may collect information when you interact with or use our Sites.  Many are discussed below, but in general we may collect information when you:

  • View, print, download, save, and/or display coupons.
  • Shop with or redeem coupons.
  • Register with us or our Affiliates.
  • Use our Sites to create and sync shopping lists.
  • Interact with advertisements on our Sites.
  • Communicate with our customer service team for support.
  • Participate in certain programs, offers, and promotions.
  • Use our referral service to tell your friend(s) about our coupons.
  • Sharing with others, or inviting others to share your shopping list, recipes, offers, ratings, or other user-generated content.
  • Register a loyalty account or card, payment card or similar account identifier with us.
  • Register or interact with us via social networking sites or services (such as Facebook Connect, Pinterest, Twitter, or other social media provider)
  • Post user-generated content on any of our Sites.

b. Our Coupon Printing Software
When you visit our Sites or download and install our coupon printing software, toolbar, or mobile applications on your computer or other device, we may collect and store information about that device that helps us manage our products and services, deliver a more customized experience for you, and detect and prevent coupon fraud. Instructions on uninstalling our toolbar and our coupon printer software are available at this website:  www.couponsinc.com/corp/source/u_uninstall.asp

A device identifier remains associated with your computer even after uninstalling the coupon printer software. This identifier is used primarily to prevent coupon fraud and does not collect personally identifiable information.

c. Cookies and Web Beacons
When you visit a Site, we may store one or more cookies or other similar information (i.e., a string of alphanumeric characters or small text file that includes information regarding a coupon that you identified, data for a recipe or menu item that you selected, or other information that relates to your use of our Sites) on your device.  We use both session cookies and persistent cookies.  A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Sites.  These persistent cookies can be removed, but each web browser is a little different.  Please review your browser’s Help menu to learn how to modify your cookies setup and how to manage your cookies.

Our Sites may also use web beacons (also known as clear gifs or pixel tags), which are tiny graphics with a unique identifier that are placed in the code of a webpage.

Cookies and web beacons sent to your computer by us, or our Affiliates on our behalf, are governed by this Privacy Policy.  The use of cookies and web beacons by our Affiliates is not covered by this Privacy Policy, as we do not usually have control over such cookies.  Generally speaking, such cookies or web beacons may be used by Affiliates to provide you with customized advertising or services.  Our Affiliates may also employ web beacons and scripts that help them manage content.

d. Automatically Collected Information

When you use the Sites, open one of our emails, or interact with our products, promotions, and services on our Affiliates’ sites, we may use technology (including web beacons and cookies, IP addresses, unique device IDs, user IDs, and log files) to automatically collect non-personally identifiable information including:

  • Coupon activity (such as requesting, printing, and saving to a loyalty account or a linked payment card).
  • Application activity (such as searches performed and features accessed).
  • Web browser type and other device attributes.
  • The website that referred you.
  • The web pages you viewed.
  • The advertisements you viewed and clicked.
  • The dates and times that you visited or used the Sites.

We may link automatically collected information to personally identifiable information you submit while on the Sites when you are logged in or in connection with a service you have requested.  For example, if you sign up for our Grocery iQ application, we may store your user ID together with your email address so that you can manage and, if you chose, to share your shopping list.

e. Flash Cookies
To personalize your experience, we may use local shared objects, also known as Flash cookies, to store your preferences (e.g., volume control) or to display content based upon what you view on our Site.  Affiliates with whom we partner to provide certain features on our Sites or to display advertising based upon your Web browsing activity may use Flash cookies to collect and store information.  Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.  Cookie management tools provided by your browser may not remove Flash cookies.  To learn how to manage privacy and storage settings for Flash cookies, please visit this website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118

f. Referrals

If you choose to use our referral service to tell someone else about our Sites, we will ask you for that person’s name and email address.  We will use the information you provide to automatically send to that person an email inviting him or her to the Sites you recommended. We do not share this email with any third party.  They may contact us at http://www.couponsinc.com/contact/ to request that we remove this information from our database.

g. Lists & List Sharing

If you use lists features on our Sites, (e.g., in our Grocery iQ mobile application or website), we will collect and store for you the items you put on your lists. We also may use that information to serve you tailored advertising, coupons or other content. For instance, if your list includes baby food, we may present you with a coupon or advertisement from us or an Affiliate for baby food or related items, such as diapers. If you choose to invite someone to share your shopping list, we may ask you to provide us with that person’s email address in order to send them your invitation. We store this information in order to administer the list sharing feature.  They may contact us at http://www.couponsinc.com/contact/ to request that we remove this information from our database.

h. Location Information

Use of the Sites, including our mobile applications, may include location-based services. If you use those services, we may receive information about your location which we may use to send you geographically relevant promotions or advertisements.

i. Analytic Tools

We may use tools such as Google Analytics to better understand who is using our Sites and how they are using them. These tools may use cookies to collect information such as time of visit, pages visited, time spent on each page of the website, IP address, and type of operating system used. We may use this information to manage and improve our Sites and to improve experience with our Sites. You can learn how to opt-out of Google Analytics tracking software at this website: http://tools.google.com/dlpage/gaoptout

j. Promotions, Sweepstakes, & Contests
From time to time, we may sponsor sweepstakes, contests, other promotions or surveys.  Personally identifiable information may be required as a condition of participation for purposes of verifying entrants’ identities, notifying winners and fulfilling prizes.  We will not use or disclose any such information beyond the particular program in which you are participating unless we receive your consent to do so. If we engage a third party to assist us in administering a promotion or fulfilling prizes, this information will be disclosed to that third party.

k. Shopping and Coupon Redemption

If you participate in certain programs or services on our Site, we may receive information about your purchases when you shop and redeem coupons off our Sites. We may use that information to administer the program or service and for the other purposes described in Section 5 below.

l. Data Retention

We retain all information we collect about you for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. How We Use Your Information

We may use information that we collect from your use of the Sites, any information you provide when you register with us, and information provided to us by third parties as follows:

  • Operate, maintain, deliver, and communicate with you about the coupons, advertisements, content, and promotional offerings found on and off our Sites.
  • Process and record coupon requesting and redemption activity.
  • Manage and store shopping lists.
  • Monitor the effectiveness of marketing campaigns.
  • Aggregate usage metrics (such as total number of visitors to the Sites and pages viewed, application usage and downloads, and interaction with advertisements).
  • Understand usage trends and preferences.
  • Improve the way the Sites work and look.
  • Improve our marketing and promotional efforts.
  • Provide you with a personalized experience on and off the Sites (such as recognizing your system so that you will not have to re-enter information during your current or future visit to the Sites) by using information internally, sharing information with our Affiliates, or using information from our Affiliates.
  • Provide you with custom, personalized coupon promotions and advertisements on and off our Sites.
  • Create new features and functionality.
  • Anonymize and aggregate information for different purposes, such as website traffic flow analysis, market analysis, and to deliver relevant advertising and information, e.g., based on click stream data.
  • For non-marketing or administrative purposes (such as customer service purposes).
  • We also may use the device information to provide targeted ads to you based on your use of the Sites (e.g., based on your printing and redemption activity).
6. When We Share Information

a. Personally Identifiable InformationWe do not share personally identifiable information with our Affiliates or other third-parties for their marketing or promotional uses except as part of a specific program or feature in which you have chosen to participate, in which case we authorize those Affiliates or third parties to use your personally identifiable information only as necessary.  For example, we offer coupons on our Sites that require you to fill out an advertiser survey in order to receive the coupon. If you choose to participate in the survey, then we will share the information you provide with the advertiser who provided the survey. As another example, we may need to transmit personally identifiable information to a payment processor or other service provider for a transaction that you are conducting through one of our Sites.  You may be given the option to register with the website of one of our Affiliates, or sign up for an Affiliate’s newsletter. If we manage the website for the Affiliate and you choose to register or sign up with that Affiliate, then we will share the information you provide with that Affiliate. In addition, we may use your personally identifiable information for the purpose of obtaining associated non-personally identifiable information from third parties, but we do not permit those third parties to use your personally identifiable information for any purpose other than providing us with associated non-personally identifiable information.b. Non-Personally Identifiable Information

We may aggregate non-personally identifiable information (such as age, gender, household income, interests, zip code, state, coupon print and redemption data, purchase data and other automatically collected information that does not personally identify you) and share such aggregated information with our Affiliates in order to help them improve the marketing of their products and services. We may also share such non-personally identifiable information with our Affiliates when you interact with our promotional content on their websites. An Affiliate may match the non-personally identifiable information we provide with personally identifiable information you have previously provided to that Affiliate. For instance, if you have signed up for a loyalty account from one of our Affiliates, such as a grocery retailer, and request that our coupon be saved to that loyalty account, we will provide the Affiliate with the coupon and other information necessary to fulfill your request. The Affiliate may then match the information with your loyalty account which may contain your personally identifiable information. We also may share such non-personally identifiable information with third-party ad servers, ad networks, and data exchanges (“Ad Partners”) so that they can tailor their advertisements to your apparent interests and deliver those advertisements to you while you are either on our Sites or on Affiliate or third-party websites. For example, if you print pet food coupons, then an Ad Partner may conclude that you have a pet and display a pet care supply advertisement instead of a random advertisement. In addition, Ad Partners themselves use technologies (such as cookies, pixels, and beacons) to collect information about your browsing behavior on our Sites which they may match with information they have previously collected (including personally identifiable information you have provided to them). However, we do not share personally identifiable information with Ad Partners, and we do not permit Ad Partners to collect personally identifiable information about you on our Sites. For information about how to opt out of receiving behavioral advertisements from advertising partners please visit this website: http://www.couponsinc.com/privacy-opt-out/

c. Exceptions

We may share information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with local, state, or federal laws or to respond to a court order, judicial or other governmental subpoena or warrant, or in the event of bankruptcy proceedings. We also reserve the right to share information that we believe, in good faith, is appropriate or necessary to take precautions against liability, protect us or our Affiliates from fraudulent, abusive, or unlawful uses, investigate and defend ourselves against any third-party claims or allegations, assist government enforcement agencies, protect the security or integrity of the Sites, and to protect our rights, property, or safety and those of our Affiliates and others.

d. Assignment

In the event that we are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.  You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

7. Your Choices

If you are registered with us, you may modify, correct, or delete your personally identifiable information and preferences at any time by logging into your Coupons.com account or by contacting us at the following website: http://www.couponsinc.com/contact/.  We will respond to you within 30 days from the date you contact us.  If there is personally identifiable information that you or us cannot fully delete upon your request, we would be happy to discuss with you and explore available options.To protect your privacy and security, we may require you to authenticate yourself before allowing access to your Coupons.com account.If you no longer wish to receive weekly coupon email alerts and other special offers from us you can opt-out by either following the instructions included in our emails to you, changing your preferences in your Coupons.com account, or by contacting us at the following website: http:www.couponsinc.com/contact

We offer you choices about how we use the information we collect through online tracking.  Specifically, for information about how to opt out of receiving behavioral advertisements from us please visit this website:  http://www.couponsinc.com/privacy-opt-out/

Please note we do not control communications between you and Affiliates or other third parties. Please refer to such third party in order to determine their opt-out procedures.

8. Registration via Facebook and Other Third Party Accounts
You may be given the opportunity to register with us via third party accounts such as Facebook, Google+, and Twitter. We may collect and store the information you provide us through Facebook and other such accounts (including personally identifiable information) with any other registration information you provide us. Disabling your Facebook or other such account may not terminate your account with us.
9. Community Forum/Blogs; User Generated Content

We may ourselves manage and operate a blog, discussion board or other public forum, or otherwise permit registered users to post comments, photos, video and other user-generated content to areas within the Sites (collectively, “Community Forum”), or use a third party hosted and managed site, for general matters of interest regarding our coupons and Sites or special programs we offer. The use of any Community Forum feature (such as posting user -generated content) on our Sites is subject to our Terms of Use, and the use of a Community Forum on a third party site will be subject to that third-party site’s forum rules.If you choose to post user-generated content, your name and any photo submitted in the registration process will be publicly displayed as your Coupons account profile, along with your user-generated content (or derivative works thereof); your Coupons profile may also link to your public profile from a third party account if you registered with us through Facebook or other such service. Please take special note that your Coupons profile and any user-generated content that you post, including any personally identifiable information, are intended for public consumption, will be publicly accessible and will not be considered confidential. We may display this information on our Sites, share it with Affiliates, and further distribute it through third party sites and services. Our users may share this information as well. This Privacy Policy does not apply to the user-generated content and personally identifiable information you post to a Community Forum, and we are not responsible for any use of information you post to a Community Forum, whether hosted by us or an Affiliate.To request removal of your personally identifiable information from our Community Forums, please contact us at this website:  http://www.couponsinc.com/contact/.  In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

10. Our Commitment to Data Security
The Sites may use various physical, electronic, and administrative procedures to safeguard the confidentiality of your personally identifiable information. Additional security measures, such as Secure Sockets Layer (“SSL”) or other technology, will be used if you engage in financial transactions on our Sites. However, as no security measures are perfect or impenetrable, we cannot guarantee the security of any information you transmit to us.
11. Our Commitment To Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain information from persons under 13 years of age, and no part of our Sites is structured to attract anyone under 13. If you are under 13 years of age, then please do not use or access the Sites at any time or in any manner. If we learn that personally identifiable information of persons under 13 years of age has been collected on the Sites, then we will take the appropriate steps to delete this information.
12. Social Media Widgets
Our Sites may include social media features, such as widgets provided by Facebook, Twitter, Google and Pinterest, or interactive mini-programs that run on our Sites. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site.  Your interactions with these features are governed by the privacy policy of the company providing it.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy that are not addressed here, we encourage you to contact us via email at privacy@coupons.com, or in writing at the following address:Coupons.com Incorporated
400 Logue Ave.
Mountain View, CA 94043
Attn: PrivacyFor customer service or technical questions, please submit a request using our online form at http://www.couponsinc.com/contact/
14. TRUSTe Privacy Program

Coupons.com Incorporated has received TRUSTe’s Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal.The TRUSTe program covers only information that is collected through these Web sites, www.coupons.com, www.couponbug.com,www.couponsinc.com, www.couponsuzy.com, www.kitchme.com, www.couponsforchange.com, www.groceryiq.com, www.couponsavingsclub.com, www.beforeishop.com, and Brandcaster and does not cover information that may be collected through our mobile applications.If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

15. Special Note to International Users
The Sites are hosted in the United States and are intended for and directed to users in the U.S. If you are a consumer accessing the Sites from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from U.S. laws, please be advised that through your continued use of the Sites, which are governed by U.S. law and this Privacy Policy, you are transferring your personally identifiable information to the U.S., and you consent to that transfer.
16. U.S.–EU Safe Harbor
Coupons.com Incorporated complies with the U.S. – E.U. Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries.  Coupons.com Incorporated has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Coupon.com Incorporated’s certification, please visit http://www.export.gov/safeharbor/
17. Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the personal information we shared, if any, with other businesses for their own direct marketing uses.  If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.  If you are a California resident and want a copy of this information, please submit a written request to us at the address provided in Section 13 above.  In your request, please specify that you want a “Your California Privacy Rights Notice.” Please allow 30 days for a response.